History
The Path to Success
MCA Solutions was officially launched in 1999, but the heart of the company – the spirit of innovation that motivates employees and inspires customers – was formed many years prior. In the 1980s, when supply chain management began to emerge as a business priority, MCA's founders Dr. Morris A. Cohen and Dr. Vipul Agrawal were already proving themselves thought leaders in the area of service parts planning. Their unique perspectives on the service supply chain enabled them to tear down existing paradigms and pioneer new algorithms, methodologies and workflows.
Innovation Drives Growth
Their ideas were noticed: companies like General Motors and IBM began tapping into their innovative methodologies and solutions for their service supply chains. In the process, IBM was able to cut inventory investment by $250 million, reduce annual operating costs by 10 percent and dramatically improve customer service.
Realizing that there was no commercially available solution that could help enterprises extract the maximum value from their service supply chains, Drs. Cohen and Agrawal founded MCA Solutions to collect and evolve their technologies into a cohesive application. Finally, with the development of the MCA Solution Suite, their cutting-edge methodologies and algorithms were made available to a wider range of companies seeking to capitalize on the advantages of service.
Service Excellence Achieved
Today, MCA's solution represents the pinnacle of service supply chain technology. The product is so revolutionary that it has twice earned a prestigious National Science Foundation (NSF) Innovation Award. The NSF has described MCA's technology as "one of the best examples of research that has influenced practice." With its powerful combination of products and people, MCA has become the recognized leader in service supply chain optimization – and a trusted partner who can help extend the value of service excellence to companies in even the fastest-moving distribution environments.